Privacy Policy

Last updated: 16th October 2025

At SW Friendly Accountants, accessible from https://www.swfriendlyaccountants.co.uk/, your privacy is incredibly important to us. We know that trust and discretion matter — especially when it comes to your personal and financial information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

If you ever have questions or concerns about this policy, please reach out to us at swfriendlyacc@hotmail.com - we’re happy to help.

1. Consent

By using our website, you agree to this Privacy Policy and the ways we handle your information as described here.

2. Information We Collect

We only collect information that helps us communicate with you and deliver our services effectively. This may include:

Your name, email address, and phone number
Your business name and contact details
Information you choose to share when you fill in a contact form or send us an email
Basic usage data (such as pages visited or time spent on our site), collected automatically for website analytics

We never ask for more than we need, and we never sell your data to anyone.

3. How We Use Your Information

We use your information to:

Respond to your enquiries and provide support
Maintain and improve our website
Communicate with you about your account or services
Keep you informed about updates (only if you’ve opted in)
Comply with legal or professional obligations

We may also use anonymised data to understand how people use our site — this helps us improve your experience.

4. Log Files & Cookies

Like most websites, we use log files and cookies to keep things running smoothly and to understand how people use our site.

Cookies store small pieces of information on your device to improve your browsing experience (for example, remembering preferences or login details). You can turn cookies off in your browser settings at any time.

For more on this, please see our Cookie Policy.

5. Third Parties

We may use trusted third-party services — such as hosting providers, analytics tools, or email systems — to help us run our website and business. These partners only have access to the information they need and are required to keep it confidential.

We do not share, sell, or rent your data to advertisers or other third parties.

6. Your GDPR Rights

You have the right to:

Access the data we hold about you
Correct inaccurate information
Request deletion of your personal data
Restrict or object to certain types of processing
Request data portability to another provider

To exercise any of these rights, contact us at info@swfriendlyaccountants.co.uk. We’ll respond within one month.

7. Data Security

We take your privacy seriously. Your information is stored securely and only accessed by authorised members of our team. We use secure systems, encryption where possible, and strict confidentiality practices.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe we have done so in error, please contact us immediately so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted here, with the date clearly shown at the top.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch:
swfriendlyacc@hotmail.com